AI.Sidekick Chatbot Privacy Policy
Effective Date: September 9, 2024
At AI.Sidekick Software Development Services (“we,” “us,” or “our”), we prioritize your privacy and data protection. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with our AI Chatbot application, integrated with Meta platforms like Facebook Messenger. We are committed to complying with the laws and regulations on data privacy, including Meta’s privacy guidelines.
- Information We Collect.
We collect the following types of information:- Personal Information. This includes data you provide directly when interacting with the chatbot, such as your name, email address, phone number, and other contact details when needed for customer support or service delivery.
- Usage Data. We may collect information about how you interact with our chatbot, such as chat history, responses, and interaction timestamps.
- Device and Log Data. This includes device-specific information like IP address, browser type, operating system, and details of how our chatbot is accessed (e.g., through a Facebook Messenger integration).
- Cookies and Tracking Technologies. Meta may use cookies or similar technologies to collect data related to your chatbot usage for analytics, security, and enhancing user experience.
- How We Use Your Information
We use information collected to:- Provide and improve our chatbot services
- Respond to your inquiries and provide support.
- Personalize your chatbot experience.
- Ensure the security and functionality of our platform.
- Comply with legal requirements and applicable regulations
- Information We Collect.
We do not sell or rent personal information to third parties. However, we may share your information with:- Meta Platforms. To ensure integration and compliance with Facebook Messenger, information shared in the chatbot may be stored and processed by Meta in accordance with their privacy policy.
- Service Providers. We may share information with trusted third-party vendors who help us operate the chatbot, provided they comply with confidentiality and data protection obligations.
- Legal and Regulatory Authorities. If required by law, we may share your information to comply with legal obligations, protect rights, or prevent fraud.
- Cookies and Tracking Technologies. Meta may use cookies or similar technologies to collect data related to your chatbot usage for analytics, security, and enhancing user experience.
- Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. If you wish to delete your data, please contact us, and we will ensure compliance with applicable legal requirements. - Security of Your Information
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or loss. However, no online platform is completely secure, and we cannot guarantee the absolute security of your information. - Your Rights
You have the right to:- Access, update, or delete your personal information.
- Withdraw consent where applicable.
- Request a copy of the information we hold about you. To exercise any of these rights, please contact us at [email protected].
- Third-Party Links and Services
Our chatbot may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those services, and we encourage you to review the privacy policies of any third-party services you use. - Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. We will notify you of significant changes through the chatbot or by other means. - Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:AI.Sidekick Software Development Services
Email: [email protected]
Website: https://aisidekickph.com
